Eps.67 | Retail's intelligent future: Globant's Pierre Kremer on AI, composability and frictionless shopping

https://is1-ssl.mzstatic.com/image/thumb/Podcasts126/v4/f2/b3/39/f2b3398e-324b-ebab-9a68-f5cfb734c182/mza_11072775065631046728.jpg/600x600bb.jpg

Enterprise Thought Leadership

TechPros.io

80 episodes

4 days ago

As technology disruption accelerates, the Enterprise Thought Leadership Podcast shares insights from business and technology leaders at the forefront of enterprise transformation. Covering a range of industries, we interview C-level leaders of solution providers driving innovation across the enterprise landscape and executives navigating the people, process and technology changes to ensure their organisations and supply chains remain competitive and future-proof. Subscribe today and equip yourself with the knowledge and strategies to thrive in an era of constant change!

Technology

RSS

All content for Enterprise Thought Leadership is the property of TechPros.io and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Technology

https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/16852966/16852966-1688749507376-ce7c0859db3d1.jpg

Eps.67 | Retail's intelligent future: Globant's Pierre Kremer on AI, composability and frictionless shopping

Enterprise Thought Leadership

39 minutes 54 seconds

5 months ago

Eps.67 | Retail's intelligent future: Globant's Pierre Kremer on AI, composability and frictionless shopping

Tim Bond speaks with Pierre Kremer from Globant about how modern retail architecture creates unified shopping experiences. Pierre shares his expertise on helping retail clients implement technical architectures that support their business models whilst providing excellent customer experiences.

Pierre explains how the retail sector has moved beyond traditional e-commerce into unified commerce, where physical and digital shopping experiences work together. He outlines Globant's retail vision based on five key pillars: convenience, consistency, relevance, empowerment, and flexibility.

The conversation covers composable architecture and how retailers are moving from monolithic systems to more adaptable, API-driven approaches that accelerate development cycles. Pierre shares real-world examples of advanced checkout experiences, including the LA Clippers' Intuit Dome arena with facial recognition entry and Uniqlo's RFID-equipped checkout system that eliminates item scanning.

They also discuss the ROI challenges of certain retail AI applications, the importance of accurate inventory data between online and physical stores, and how blockchain supports better supply chain traceability and sustainability initiatives.

• The progression from e-commerce to unified commerce

• Composable vs monolithic architecture approaches

• Advanced checkout systems like remote payment processing

• AI applications in retail and which ones provide real value

• How retailers can reduce technology costs and time-to-value

• Future retail trends focused on sustainability and personalisation

Timestamps

01:41 Introduction to modern retail architecture

03:21 Pierre's background and experience

05:07 Globant's Retail Studio vision

07:23 Composable vs monolithic architecture

10:20 Real-world case studies of advanced checkout experiences