When customers want better content experiences and a personal voice to our brands, the first company you might not think of for an example is IBM. During the 70s, 80s, and 90s, when personal computing started to take off, brands like Apple, Microsoft, Packard Bell, and Compaq were seen as the cool kids. IBM, well that is the machine your father used at work.
In this episode, Jeff talks with Andrea Ames, Content Strategist, Architect, and Designer at IBM, about how her team is changing the way IBM approaches to content creation, design, and customer experiences.
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Be sure not to miss out on a great opportunity to purchase the video versions of each session for the Intelligent Content Conference that features great content from folks like Andrea Ames, Pam Didner, Buddy Scalera, Matt Balough, and many more amazing speakers. Click here for your offer:
http://emktr.co/ICC17Content Also, we will be at Content Marketing World and we hope you can make it as well. When you register, use promo code SQUARED100 for $100 off the price of your ticket and let us know you are coming. We want to make sure you have a wonderful time and to make sure we get you a special gift for being a member of our community. Go to this link for more information about the event:
http://emktr.co/CMWorld17Biography
Andrea L. Ames, M.S., is a Senior Technical Staff Member and Enterprise Content Experience Strategist/Architect/Designer at IBM, where she enables strategic use of IBM's high-value content assets for the most client delight and success and highest business impact. She is a Fellow and past President (2004-05) of STC, a Distinguished Engineer of the ACM (the first technical communicator to achieve this distinction), a Senior Member of the IEEE, and a member of numerous other professional associations. She is the Program Chair for, and designed and teaches in, the UCSC in Silicon Valley certificate program in technical communication; has published two award-winning technical books and numerous papers and articles; and speaks regularly at conferences and professional organization meetings.
Job Title: Content Experience Strategist, Architect, & Designer
Links:
Twitter:
https://twitter.com/aamesFacebook:
https://www.facebook.com/alamesLinkedIn:
https://www.linkedin.com/in/andreaames/Instagram:
http://instagram/alamesWeb:
http://thinkmorewriteless.wordpress.com/Corporate:
http://ibm.comhttps://enterprisemarketer.com/podcasts/enterprise-marketer-podcast-conference/52-andrea-ames/Short URL:
http://emktr.co/EMPC52
