Becoming a customer success pro with Mahesh Baxi

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Enterprise Leaders

10 episodes

1 day ago

Welcome to the Enterprise Leaders podcast, where we discuss the stories and lessons behind successful enterprise businesses. We talk to entrepreneurs, executives, and business leaders to learn from their expertise and explore the playbooks that are critical to building category leaders. Your host - Arun Penmetsa, a partner at Storm Ventures, an early-stage venture capital firm based in Silicon Valley. If you like our content, make sure to subscribe and share it with your friends & colleagues - and reach out with any feedback or suggestions for guests to podcast@stormventures.com.

Entrepreneurship

Business

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Entrepreneurship

Business

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Becoming a customer success pro with Mahesh Baxi - ep. #2

Enterprise Leaders

36 minutes 50 seconds

4 years ago

Becoming a customer success pro with Mahesh Baxi - ep. #2

In the 2nd episode of the “Enterprise Leaders” podcast, Arun Penmetsa, partner at Storm Ventures, interviews Mahesh Baxi, co-founder & CEO of Provus. Drawing on his vast experience at companies like Apttus and MyAlly, Mahesh shares insights on building a successful customer success function at your company - and how to become an effective CS leader.

Provus (https://www.provusinc.com/) provides a revolutionary CPQ services solution that finally solves the age-old legacy problem of excessively long quoting and deal construction processes. Customers can accelerate turnaround time, grow deal sizes, and increase win probability faster – all while improving their gross margin and mitigating compliance risk - with AI-driven what-if scenarios, real-time collaboration, flexible approval workflows, automated SOW generation and more.

Make sure to also follow us on Twitter (https://twitter.com/stormventures) and check out our website (www.stormventures.com/thoughts) for a lot more content on building & scaling successful B2B SaaS businesses.

About Storm Ventures

Storm Ventures is a Silicon Valley-based venture capital firm that is focused on building enterprise leaders with over $1 billion in capital under management. Over its 20 year history, Storm has partnered with entrepreneurs on the startup journey to address some of the most challenging problems that businesses face across the B2B enterprise software space. Portfolio companies include Algolia, Marketo (IPO/Vista), MobileIron (IPO/Ivanti), Pipedrive (Vista), Qualio, SalesLoft, Splashtop, Talkdesk, Tekion, and Workato.