Julien is a Senior Engineering Manager at Spotify. In this episode, we talk about dealing with underperformers as Engineering Managers, the tools we can use, and the importance of listening and showing empathy.
- What does underperforming look like?
- The importance of taking action and thinking about this as an opportunity for growth, not as a mark of shame
- What is a Performance Improvement Plan (PIP) and what should it include?
- Feedback, clarity, empathy, emotional intelligence, and other crucial ingredients
- Leveraging career frameworks
- When should HR be involved?
- What are the hard sides of this? What happens when things go bad?
- Having post-mortems and learning from every situation you face
Julien shares his stories and lessons learned, and reminds us that, as managers, we’re not alone in this and we should ask for support too.
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