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Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI
Susan Boles
128 episodes
3 days ago
Can you build a business based on… “calm?” Host Susan Boles looks beyond the usual metrics of success to help you build a business where calm is the new KPI. With over 15 years of experience as an entrepreneur, CFO, and COO, Susan shares the business strategies that lead to a business with comfortable margins—financial, emotional, energetic, and scheduling margins. Join her and her guests as they counter the prevailing “wisdom” about business growth, productivity, and success to provide a framework for making choices that align with your values and true goals. Episode by episode, you’ll get a look at the team management, operations, financials, product development, and marketing of a calmer business.
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Entrepreneurship
Business,
Management
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All content for Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI is the property of Susan Boles and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Can you build a business based on… “calm?” Host Susan Boles looks beyond the usual metrics of success to help you build a business where calm is the new KPI. With over 15 years of experience as an entrepreneur, CFO, and COO, Susan shares the business strategies that lead to a business with comfortable margins—financial, emotional, energetic, and scheduling margins. Join her and her guests as they counter the prevailing “wisdom” about business growth, productivity, and success to provide a framework for making choices that align with your values and true goals. Episode by episode, you’ll get a look at the team management, operations, financials, product development, and marketing of a calmer business.
Show more...
Entrepreneurship
Business,
Management
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The Expertise Trap: When Your Signature Skill Becomes Your Biggest Bottleneck with Jeremy Enns
Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI
44 minutes
1 month ago
The Expertise Trap: When Your Signature Skill Becomes Your Biggest Bottleneck with Jeremy Enns

When your signature skill is the thing clients line up for, it’s easy to accidentally build a beautiful trap. In this live diagnosis, Jeremy Enns, the founder of Podcast Marketing Academy,shares how his rave-review podcast audits started running his weeks (and energy) into the ground. 

We focus on Business Design and Margin Mindset to keep the magic intact while redesigning delivery so results scale and burnout doesn’t. Think: fewer audits, higher prices, phased delivery, and using your audit as a kickoff to a year-long, calm growth arc.

What You’ll Learn

  • Why splitting “the thinking” across multiple people weakens synthesis - and what to do instead
  • A calm way to productize deep expertise: shorter delivery, phased implementation, clearer prioritization
  • How to reframe audits from one heavy drop to a year-long outcomes program
  • Pricing and packaging tweaks that filter for fit and reduce overwhelm
  • Using “show, don’t tell” proof (full audit shares/teardowns) to communicate outsized value

Learn More About Jeremy Enns

  • Connect with Jeremy on LinkedIn
  • Jeremy’s site: podcastmarketingacademy.com
  • Free Podcast Marketing Audit: podcastmarketingacademy.com/audit
  • Newsletter — Scrappy Podcasting: podcastmarketingacademy.com/scrappy-podcasting-newsletter
  • (00:00) - Introduction: The Dream and the Trap
  • (00:56) - Case Study: Jeremy's Podcast Audit Process
  • (05:53) - Challenges and Solutions: Scaling Expertise
  • (23:50) - Communicating Unique Value
  • (27:55) - Structuring Value Delivery
  • (35:09) - Optimizing Business Design

Grab the Calm Service Design + Delivery Swipe File here

Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI
Can you build a business based on… “calm?” Host Susan Boles looks beyond the usual metrics of success to help you build a business where calm is the new KPI. With over 15 years of experience as an entrepreneur, CFO, and COO, Susan shares the business strategies that lead to a business with comfortable margins—financial, emotional, energetic, and scheduling margins. Join her and her guests as they counter the prevailing “wisdom” about business growth, productivity, and success to provide a framework for making choices that align with your values and true goals. Episode by episode, you’ll get a look at the team management, operations, financials, product development, and marketing of a calmer business.