In this podcast James Beasley, Senior Director at Nasdaq Governance Solutions, discusses stakeholder capitalism and its significance for businesses today. He argues that stakeholder engagement is the means by which to achieve stakeholder capitalism because it allows the business to understand different stakeholders and therefore act in their interests. James argues that the convergence of many monumental events over the last two years has brought stakeholder capitalism into the limelight and front and centre for boards. He outlines innovative methods for engaging with two important stakeholder groups: customers and employees. James argues that organisations need to develop more sophisticated data points for understanding stakeholders, focusing on qualitive rather than quantitative data to bring stakeholder experiences to life.
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