Who holds stronger bias? People or AI? and why do we accept different answers to the same question from different human colleagues but not from GenAI? And are we actually realising the speed of change that we are undergoing in our HR world currently? There are so many new and influencing factors in the HR and HR tech space currently that we just run with and because of this speed we hardly see how quick we are changing our environment - but when we look back in 3-5 years we will probably have a Wow effect, and have potentially built the HR organization of one - meaning we can segment our employees to deliver personalized services.

Welcome to another Employee Experience Labs podcast from the Munich Podcast studio. Employee Experience Labs Podcasts are about HR Tech, Employee Experience, Shared Service and other interesting topics around HR at the workplace.We continue our most successful season so far "From the Workbook of an HR Leader" where I am talking to experienced colleagues in our field about their daily working routine and what and how they are going about the various challenges they have to face each day.

I am a tireless believer that we can all be better if we learn from each other, but there are not many opportunities to actually do that - yes, there are conferences, but how often can you attend one in a year? yes, there are peer-to-peer connections, but how many do you manage to keep running?

I am a firm believer that we can all do a better job if we learn from each other and so I am inviting seasoned HR experts from various fields and companies to tell us about their workday and how they go about the challenges of today.

For today's episode I was speaking with a close colleague of a big insurance company here in Munich: Roland Kern, Chief Operating Officer HR at Allianz Insurance. Roland and I dove deep into the HR structure at Allianz and how he makes project success happen in this environment. But we also went very deep into AI, GenAI and how it will significantly change the way how we can service our employees in the future. But before I talk any further, hear for yourself: Roland Kern, COO at Allianz Group HR.

Music by Bensound