Improve your customer interview technique by listening to someone else conducting one every week. Each episode explores a different software product from the perspective of a different user. Hopefully, this will help you to discover new perspectives, make better products and do more customer interviews for your own products.
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Improve your customer interview technique by listening to someone else conducting one every week. Each episode explores a different software product from the perspective of a different user. Hopefully, this will help you to discover new perspectives, make better products and do more customer interviews for your own products.
Morgan Williams approached me to ask if he could interview me about my experience conducting customer interviews.
I responded that I'd be happy to. But it might be fun if we recorded it for this podcast. Morgan agreed.
So here's the interview of me, Jonathan Markwell.
At the end Morgan shares why he uses Notion, Figma and Calendly.
Empathy Deployed: Customer Interview Examples
Improve your customer interview technique by listening to someone else conducting one every week. Each episode explores a different software product from the perspective of a different user. Hopefully, this will help you to discover new perspectives, make better products and do more customer interviews for your own products.