Episode 54: Empathy, Conflict and De-Escalation

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Empathy at the Table: Real Conversations with People who Negotiate Every Day

Tony Anagor

57 episodes

2 days ago

Welcome to "Empathy at the Table," the podcast that demystifies the world of negotiation and empowers listeners to navigate conversations with skill and compassion. Hosted by Tony Anagor, this show brings you enlightening conversations with experts and thought leaders from diverse backgrounds, all sharing insights from their unique spheres of influence within the realm of negotiation. Remember, it's not just about the deal on the table – it's about the relationships we nurture and the understanding we cultivate. Welcome to "Empathy at the Table."

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Episode 54: Empathy, Conflict and De-Escalation - Totti Karpela

Empathy at the Table: Real Conversations with People who Negotiate Every Day

36 minutes 23 seconds

1 month ago

Episode 54: Empathy, Conflict and De-Escalation - Totti Karpela

Discover the incredible story of Totti Karpela, a former Finnish SWAT negotiator turned global conflict resolution expert. In this exclusive episode of Empathy at the Table with Tony Anagor, Totti shares how emotional intelligence, not force, is the real key to de-escalation—whether in hostage situations or high-stakes business deals.

You’ll learn:

What makes a “tough” negotiator

How silence can change negotiations

Why emotional triggers matter more than logic

How to prevent workplace violence before it begins

This episode is a must-watch for leaders, HR professionals, and negotiation specialists looking to navigate conflict with confidence and compassion.

👉 Subscribe for more episodes on leadership, empathy, and negotiation tactics!

Connect with Totti Karpela on LinkedIn:

https://www.linkedin.com/in/tottikarpela/

To know more about Tony Anagor

https://www.linkedin.com/in/tony-anagor?

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Website: https://einegotiation.com/

#EmpathyAtTheTable #TottiKarpela #ConflictResolution #EmotionalIntelligence #NegotiationTips #WorkplaceWellness #SWATStories #DeescalationTactics #LeadershipSkills #TonyAnagorPodcast