In this powerful bonus episode, our founder Lisa Manzo shares the real-world emotional intelligence tools she wishes someone had taught her early in her healthcare career. These aren’t theoretical concepts—these are practical, in-the-moment strategies for staying grounded, present, and emotionally resilient in fast-paced clinical settings.

Whether you're walking into a patient room, facing a tough shift, or decompressing at the end of the day, you'll learn:
✔ How to use 30-second emotional resets between patients
✔ A simple "doorway ritual" to avoid emotional spillover
✔ The mindset shift that de-escalates difficult patients and families
✔ Daily intention-setting and end-of-shift rituals to protect your energy

🎙 This bonus wraps up the Emotional Intelligence in Healthcare mini-series—brought to you by The Phoenix Mind.

🔹 Claim your FREE Emotional Intelligence Certification & take your growth even further:
📌 ThePhoenixMind.com
📌 Learn more about Lisa Manzo → LisaManzo.us

🚀 Listen now & get the tools they never taught you in school—but you use every shift.