Embrace Meaningful Personalization to Maximize Growth: Conversations
Deloitte Digital
5 episodes
4 months ago
Deloitte Digital's Leala Shah Crawford explores important foundations of CX personalization with expert guests. Listen in on these engaging conversations and gain exclusive insights about what Deloitte Digital's recent personalization research reveals, what today's most effective leaders are doing to elevate the human experience with personalized journeys, and where brands looking to improve their CX personalization processes can start. Read more insights in Deloitte Digital's CX personalization research report at: www.deloittedigital.com/us/personalization.
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Deloitte Digital's Leala Shah Crawford explores important foundations of CX personalization with expert guests. Listen in on these engaging conversations and gain exclusive insights about what Deloitte Digital's recent personalization research reveals, what today's most effective leaders are doing to elevate the human experience with personalized journeys, and where brands looking to improve their CX personalization processes can start. Read more insights in Deloitte Digital's CX personalization research report at: www.deloittedigital.com/us/personalization.
Truly Understanding Your Customers Today w/ guest Wenny Katzenstein
Embrace Meaningful Personalization to Maximize Growth: Conversations
10 minutes
2 years ago
Truly Understanding Your Customers Today w/ guest Wenny Katzenstein
Host Leala Shah Crawford (Managing Director & Data Science, Analytics, & Personalization Lead, Deloitte Digital) welcomes guest Wenny Katzenstein (Managing Director, Deloitte Digital) to discuss how brands can build meaningful, authentic connections with today's customers and meet ever-evolving expectations with strong personalization strategies.
Embrace Meaningful Personalization to Maximize Growth: Conversations
Deloitte Digital's Leala Shah Crawford explores important foundations of CX personalization with expert guests. Listen in on these engaging conversations and gain exclusive insights about what Deloitte Digital's recent personalization research reveals, what today's most effective leaders are doing to elevate the human experience with personalized journeys, and where brands looking to improve their CX personalization processes can start. Read more insights in Deloitte Digital's CX personalization research report at: www.deloittedigital.com/us/personalization.
