Embrace Meaningful Personalization to Maximize Growth: Conversations
Deloitte Digital
5 episodes
4 months ago
Deloitte Digital's Leala Shah Crawford explores important foundations of CX personalization with expert guests. Listen in on these engaging conversations and gain exclusive insights about what Deloitte Digital's recent personalization research reveals, what today's most effective leaders are doing to elevate the human experience with personalized journeys, and where brands looking to improve their CX personalization processes can start. Read more insights in Deloitte Digital's CX personalization research report at: www.deloittedigital.com/us/personalization.
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Deloitte Digital's Leala Shah Crawford explores important foundations of CX personalization with expert guests. Listen in on these engaging conversations and gain exclusive insights about what Deloitte Digital's recent personalization research reveals, what today's most effective leaders are doing to elevate the human experience with personalized journeys, and where brands looking to improve their CX personalization processes can start. Read more insights in Deloitte Digital's CX personalization research report at: www.deloittedigital.com/us/personalization.
Embrace Meaningful Personalization to Maximize Growth: Conversations
17 minutes
2 years ago
Personalizing At Scale w/ guest David Geisinger
Host Leala Shah Crawford (Managing Director & Data Science, Analytics, & Personalization Lead, Deloitte Digital) welcomes guest David Geisinger (Managing Director & Go-To-Market Lead for Experience Management, Deloitte Digital) to discuss how brands can scale their CX personalization programs with AI, ML, testing, and other techniques to effectively connect with today's consumers.
Embrace Meaningful Personalization to Maximize Growth: Conversations
Deloitte Digital's Leala Shah Crawford explores important foundations of CX personalization with expert guests. Listen in on these engaging conversations and gain exclusive insights about what Deloitte Digital's recent personalization research reveals, what today's most effective leaders are doing to elevate the human experience with personalized journeys, and where brands looking to improve their CX personalization processes can start. Read more insights in Deloitte Digital's CX personalization research report at: www.deloittedigital.com/us/personalization.
