I fired a pool company, and it wasn’t because of bad work. It was because they failed at the one thing every service professional needs to get right: follow through. Electricians, plumbers, HVAC techs, and other tradespeople lose work every day not because of their skills, but because they miss appointments, fail to communicate, and break trust with their customers. If you're in the field and trying to grow your electrical business, gain repeat clients, or build a strong reputation, this stor...
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