In this episode, Shane chats with EHO guest Max Payne (no, not that Max Payne) about the infamous "Pied Piper Incident." What started as a routine trainee inspection turned into uncovering a subterranean rat metropolis beneath a shopping centre. From the first signs of scratches and chewed packaging to rats dangling out of meat boxes and a full-blown warren swarming with hundreds of rodents, it’s a story that’s equally shocking, eye-opening, and darkly hilarious. Join us as we dive into the chaos, the unexpected challenges EHOs face, and why this job is never boring (or for the faint-hearted). Alopgises to our video watchers this episode, the captions were less than perfect.