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Short stories with key learning points for personal development and professional development. Often to make you smile, and always to make you think.
Involving the Customer in Solving the Problem (‘Hold That Call’)
Effective Storytelling
7 minutes 53 seconds
2 years ago
Involving the Customer in Solving the Problem (‘Hold That Call’)
A problem that initially the supervisor thought had to be solved internally was easily fixed when she skilfully involved the customers, and which also resulted in a longer-term benefit! Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/hold-that-call/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for […]
Effective Storytelling
Short stories with key learning points for personal development and professional development. Often to make you smile, and always to make you think.
