It’s YOUR time to #EdUpPCO

In this episode,

YOUR guest is Vickie Cook, Vice Chancellor for Enrollment & Retention Management at the University of Illinois Springfield

YOUR host is Amrit Ahluwalia⁠⁠, Executive Director of Continuing Studies at Western University in London, Ontario, Canada

Some key questions we tackle:

·       Why digital consumption patterns have reshaped the way learners seek out and assess postsecondary options

·      How to balance human and AI- or technology-enhanced services to serve modern consumers

·      How the customer service mentality of PCO units is reshaping enrollment management processes

Listen in to #EdUp!

Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!

Connect with YOUR EdUp Team - ⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠ & ⁠⁠⁠⁠Dr. Joe Sallustio⁠⁠⁠⁠

Join YOUR EdUp community at ⁠⁠⁠⁠The EdUp Experience⁠⁠⁠⁠!

We make education YOUR business!