Dynamics 365 first party apps (Sales, Customer Service, Field Service, etc.) offer robust functionality to optimize your business. In this episode we chat about what if you're a small business and you don't need ALL of that or what if your process is entirely different and it doesn't fit into one of those classic CRM functionality scenarios? Tune in to learn about the considerations when deciding between a Microsoft Dynamics 365 First Party App vs. building your own Power App!