In part 2 of The Holiday Profit Playbook, host Megan Hansel takes listeners beyond the rush of Thanksgiving weekend to uncover the secret most sellers miss: retention. While everyone else is catching their breath after Cyber Monday, Megan shows how the most successful e-commerce brands turn those first-time buyers into long-term fans. From crafting intentional post-purchase messages to creating “forgot-someone” reminders in early December, she breaks down how empathy, timing, and psychology drive loyalty during the most emotional shopping season of the year.
Megan dives deep into how to adapt your storytelling and offers through every phase of the holiday calendar, from gratitude and excitement to joy and renewal. You’ll learn how to calm last-minute shoppers, re-engage Black Friday buyers with personalized loyalty offers, and pivot into January with products that speak to wellness, organization, and a fresh start. With Doba’s real-time U.S. inventory and fast fulfillment tools, Megan shows how dropshippers can turn logistics into their biggest competitive advantage.
Chapters[Start] The Spark That Keeps Burning: How to turn one-time buyers into long-term fans through intentional follow-ups and brand storytelling.
00:45 From “Thanks” to Trust: Post-Purchase Storytelling: Learn how to craft follow-up emails that feel human, not automated, turning gratitude into repeat business with care-driven messaging.
01:40 The Mid-Season Momentum: Discover how to hit December’s sweet spot and why Doba’s U.S. warehouses give sellers a crucial edge.
03:36 The Emotional Pivot & Re-Engaging Buyers: Reconnect with Black Friday shoppers using loyalty offers and “Thank-You Pricing,” plus a marketing calendar to campaigns in rhythm through the holidays.
05:26 From Holiday Joy to New-Year Hope: Learn strategies to carry momentum into January and transform holiday buyers into year-round customers.
Links and ResourcesGet Started with Doba! Use code “podcast” for 10% off your first month of the Monthly, Standard plan.
Inquiries about partnerships? Want to join Megan on the podcast?Email mhansel@doba.com and connect!