Driving Solutions with Jim Fitzpatrick, powered by CBT News
CBT News
16 episodes
2 days ago
We explore how North Georgia Toyota uses digital screens to elevate customer trust, motivate teams, and replace manual reports with live, shared data that updates every 15 minutes. GM Greg Epps shows how real-time visibility builds culture while managers gain flexible tools for goals, coaching, and KPIs. • replacing whiteboards and spreadsheets with real-time screens • service status boards that show pricing and RO progress to customers • sales leaderboards that motivate and build culture • ...
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We explore how North Georgia Toyota uses digital screens to elevate customer trust, motivate teams, and replace manual reports with live, shared data that updates every 15 minutes. GM Greg Epps shows how real-time visibility builds culture while managers gain flexible tools for goals, coaching, and KPIs. • replacing whiteboards and spreadsheets with real-time screens • service status boards that show pricing and RO progress to customers • sales leaderboards that motivate and build culture • ...
Credit Card Compliance: How Dealers Can Save Millions Without Sacrificing Service
Driving Solutions with Jim Fitzpatrick, powered by CBT News
14 minutes
3 months ago
Credit Card Compliance: How Dealers Can Save Millions Without Sacrificing Service
Amberly Allen from Dealer Merchant Services explains how dealerships can save significant money by properly implementing credit card surcharge programs while staying compliant with regulations. • Working with 1,000 dealers in 45 states and endorsed by 14 state associations • Finding hidden fees and rate increases in 26-page confusing credit card statements • Providing on-site implementation with a 93-item checklist for proper setup • Training over 16,000 dealership employees on complia...
Driving Solutions with Jim Fitzpatrick, powered by CBT News
We explore how North Georgia Toyota uses digital screens to elevate customer trust, motivate teams, and replace manual reports with live, shared data that updates every 15 minutes. GM Greg Epps shows how real-time visibility builds culture while managers gain flexible tools for goals, coaching, and KPIs. • replacing whiteboards and spreadsheets with real-time screens • service status boards that show pricing and RO progress to customers • sales leaderboards that motivate and build culture • ...
