On this episode of Driving Insights, we delve into the crucial role of comprehensive training in fixed operations. Learn how a well-structured training program can empower your team, allowing managers to focus on strategic growth while improving customer retention and employee satisfaction. We explore practical strategies for implementing effective training initiatives, discuss the long-term benefits of investing in your staff's development, and examine how proper training contributes to higher fixed-right-first-time rates. Whether you're a seasoned fixed ops leader or new to the field, this episode offers valuable insights on leveraging education to drive efficiency, boost profitability, and create exceptional customer experiences in your service department.
Episode 34 Homework - Download