31 - Beyond Nine to Five: Rethinking Service Hours

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Driving Insights

M5 Management Services, Inc.

50 episodes

5 days ago

Tune in to take the lead on fixed ops success. Join us as we accelerate best practices for transforming your dealership's parts, service and collision center operations. Featuring unfiltered advice from industry insiders, each weekly episode focuses on strategic solutions to boost efficiency, maximize profits and steer your business to excellence. Whether you're stuck in a slump or sailing smoothly, Driving Insights delivers actionable insights for getting into the fast lane. Put the pedal to the metal on reaching your fixed ops potential by subscribing today!

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31 - Beyond Nine to Five: Rethinking Service Hours

Driving Insights

45 minutes 43 seconds

1 year ago

31 - Beyond Nine to Five: Rethinking Service Hours

On this episode of Driving Insights, we explore the powerful impact of extended service hours on automotive dealerships. We discuss practical strategies to boost customer retention and profitability by adapting your service schedule. From analyzing market demand to implementing innovative work shifts, we provide actionable insights to help you extend your service capabilities efficiently. Learn how to evaluate your market position, understand customer needs, and stay competitive in an evolving industry. Whether you're considering night shifts or weekend hours, this episode equips you with the knowledge to enhance your service department's performance and customer satisfaction.

Episode 31 Homework - ⁠⁠Download