S3 E12: How to Build a Customer-Centric Organization with Jess Cervellon

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Down To Chat

Cody Plofker and Eli Weiss

36 episodes

3 days ago

Down To Chat is a collection of conversations with operators and friends in the Direct to Consumer space. As avid podcast listeners and DTC fanatics, Cody and Eli have been searching for a podcast that is casual and conversational, while at the same time useful and insightful. A podcast that covers all things DTC from operators who are building the next generation of CPG brands. This is that.

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All content for Down To Chat is the property of Cody Plofker and Eli Weiss and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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S3 E12: How to Build a Customer-Centric Organization with Jess Cervellon

Down To Chat

49 minutes 30 seconds

2 years ago

S3 E12: How to Build a Customer-Centric Organization with Jess Cervellon

In the twelth and final episode of Season Three, Eli chatted with Jess Cervellon, a CX leader and VP of CX at Feastables.

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This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: postscript.io.

And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat.

Connect with the hosts and guest:

Cody: Twitter - ⁠@codyplof⁠, Newsletter - ⁠codyplofker.com/newsletter⁠

Eli: Twitter - ⁠@eliweisss⁠, Newsletter - ⁠eliweisss.com⁠

Jess: Twitter - ⁠@justjessssss Website: jesscervellon.com