In this podcast we will speak about all the behind the scenes things related to actually DOING Design, such as Design Research, Service Design, UX, Content Design, Product Management - you’ll get to hear from all the wonderful trainers and hear about new things that they are working on, and collaborations that in the pipes.
All content for Doing Design is the property of Adam Lawrence & Markus Hormess and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this podcast we will speak about all the behind the scenes things related to actually DOING Design, such as Design Research, Service Design, UX, Content Design, Product Management - you’ll get to hear from all the wonderful trainers and hear about new things that they are working on, and collaborations that in the pipes.
Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'
Doing Design
17 minutes
3 years ago
Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'
Feb 1 - Journey Map Operations: https://www.thisisdoing.com/courses/journey-map-ops-february-2022
In this episode, Ben MacLaren speaks with Marc Stickdorn (main author of the seminal service design books, This is Service Design Thinking and This is Service Design Doing) about understanding zoom levels and how this related to Marc's framework for Journey Map Operations. The framework helps teams and organisations work better together to manage innovation projects and bridge between organisational silos.
Doing Design Festival / https://www.thisisdoing.com/the-doing-design-festival
Training / https://www.thisisdoing.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
Doing Design
In this podcast we will speak about all the behind the scenes things related to actually DOING Design, such as Design Research, Service Design, UX, Content Design, Product Management - you’ll get to hear from all the wonderful trainers and hear about new things that they are working on, and collaborations that in the pipes.
