Primary care services around the world are suffering from a lack of resources, including the US and the UK. This growing issue requires creative problem-solving and trailblazers who will lead the necessary changes to meet the primary care needs of all patients. Enter the Pharmacy First Service, which allows patients to consult community pharmacists directly for minor ailments and short-term illnesses to receive self-care advice, straightforward diagnostic services, and certain medicines without needing an appointment with a general practitioner or prescription!

Our international guest is Kimberly Sonnex, an assistant professor at the University of Nottingham, England, and a UK-registered pharmacist. In this episode, we discuss the intricacies of the Pharmacy First service and what they have learned in the first months after its launch. Tune in to discover how pharmacies can be the first "port of call" for short-term and self-limiting illnesses within healthcare systems!