In this episode of Direct Application, host Matt Harrington breaks down one of the most practical frameworks for high-performance teamwork: the Help/Hinder list — a simple, powerful first agreement that sets the foundation for trust, accountability, and inclusive excellence.

Drawing from his blog “Help or Hinder: The First Agreement of Every Great Team” and decades of facilitation experience, Matt explores how to structure teams for success, not just assemble them.

If your team’s charter defines the “why” and “what,” then this episode dives into the how: the everyday behaviors, agreements, and cultural norms that turn a group of people into a true team. Matt breaks down how simple, shared protocols like a Help/Hinder List can transform meetings, improve accountability, and create environments where every voice is valued.

🎧 Listen on Spotify, Apple Podcasts, or watch on YouTube

👉 Based on the blog: Help or Hinder: The First Agreement of Every Great Team