What is digital friction and why should organizations care about it? And how can intranets live in between different viable forms of technology to decrease this friction?  

All this and more comes under discussion in the latest episode of Digital Workplace Impact, as host Nancy Goebel is joined by Sean Winter, General Manager for North America at LumApps.  

As many of us see, every day employees are required to use increasing numbers of apps in the workplace – but how can technology serve as a means to elegantly connect these different encounters? The pair talk about how digital employee experience (DEX) platforms, like LumApps, are setting out to reduce digital friction by creating seamless experiences.  

As someone well-versed in the complexities of working in this space, Sean offers thoughtful insights and future-gazing ideas. The conversation covers continuous learning, AI-enabled coaching, data-driven insights, and experiences that could be truly integrated and personalized. Sean also shares practical advice for digital workplace leaders and teams.  

So, if you’re interested in opening up a book of digital employee experience and exploring the chapters, join Nancy and Sean to learn more about LumApps’ take on the future of DEX. 

(Show notes, links and transcript for this episode.) 

Guest speakers:  

Sean Winter, General Manager, North America, LumApps 

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