#220 - 7 Steps to Turning First-Time Clients Into Lifelong Customers

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Digital Marketing Made Simple with Jennie Lyon

Jennie Lyon

238 episodes

2 weeks ago

How do you grow your online business? Grow your email list? Build a social media following? Start a webinar, online course, or podcast? For many people, creating a profitable online business is the dream. Discover why thousands of online business owners have turned to Jennie Lyon to help them grow their online business using digital marketing and virtual assistant services. Jennie shares her best digital marketing tips, practices, and strategies to get you optimal results!

All content for Digital Marketing Made Simple with Jennie Lyon is the property of Jennie Lyon and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Marketing

Business,

Entrepreneurship

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#220 - 7 Steps to Turning First-Time Clients Into Lifelong Customers

Digital Marketing Made Simple with Jennie Lyon

18 minutes

9 months ago

#220 - 7 Steps to Turning First-Time Clients Into Lifelong Customers

Want to know the secrets to transforming first-time clients into lifelong customers? 🚀Today, we break down proven strategies for building trust, delivering value, and nurturing client relationships.

In this episode, Jennie covers:

✅ How to make a stellar first impression
✅ Tips for personalizing the customer journey
✅ Why loyalty programs are key to retention
✅ Best practices for follow-ups
🎁 Grab your FREE Client Onboarding Checklist https://jennielyon.com/clientonboarding

⌚️ Timestamps:

0:00 Why having a long time client is important
1:45 NEW RESOURCE: Free client onboarding checklist - grab it while it's hot!
2:00 Start with a stellar first impression
2:20 Polish your onboarding process
2:47 Clarity is key
3:29 Pro Tip: Make your clients feel seen, heard, and appreciated!
4:00 5-Star Client Onboarding Strategy & Workbook $9
4:28 Personalization is key to loyalty
4:55 Segment and tailor communication
5:26 Listen and respond
5:50 Pro Tip: How to make clients stick around
6:00 How to build trust through consistency
6:13 Keep your promises
6:42 Maintain excellence
6:55 Be transparent
7:24 Trust is earned through interaction
7:39 Reward your loyal clients in a generous way
8:00 Create VIP experiences
8:20 Launch a loyalty program
8:28 Surprise them
8:45 Pro Tip: Loyalty is a 2-way street
8:57 Leverage a follow-up campaign
9:35 Post-purchase emails
10:24 Retargeting ads
10:48 Thoughtful upselling
11:07 Stay in touch
11:24 NEW RESOURCE: High-converting follow-up sequence $97
12:00 Build a community around your brand
12:36 Engage on social media
12:50 Offer value-based sales
13:04 Host events and webinars
13:29 Pro Tip: Turning customers into ambassadors
13:49 Focus on relationships
14:18 Be honest
14:35 Seek feedback
14:47 Stay in touch
15:00 Relationships build on trust = sustainable growth
15:20 Check out the free and paid resources

🔗 Resources Mentioned:
FREE Client Onboarding Experience Checklist
https://jennielyon.com/clientonboarding

5-Star Client Onboarding Strategy & Workbook
https://jennielyon.com/onboardingstrategy
Schedule a Free Call with Jennie Today - https://jennielyon.com/chatwithjennie