In this episode, we dive deep into the future of customer retention and explore how artificial intelligence is reshaping growth strategy. Discover how leading brands use AI to track engagement, predict churn, and create hyper-personalized retention campaigns that turn one-time buyers into lifelong customers.

We unpack the full framework for retention success—how to observe customer behavior, predict risk with AI models, and act with precision using personalized journeys. You’ll also hear about the best AI tools for tracking engagement, key metrics that prove ROI, and the governance principles every brand should follow to use AI responsibly.

Key insights from recent studies by McKinsey, Harvard Business Review, and Salesforce reveal why even a 5% increase in retention can boost profits by up to 95%.

Whether you’re a marketer, product leader, or founder, this episode will help you design retention strategies that truly scale in the AI era.

Listen now to learn how to build customers for life.