Inside Shopify's "AI First" Memo: Hire AI Before Humans?

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Digital Labor Lab

Digital Labor Lab

8 episodes

2 days ago

AI is changing work faster than ever, and while the destination is unclear, the opportunity is undeniable. Digital Labor Lab is the podcast for leaders who want to stay ahead—not by guessing, but by exploring, questioning, and adapting. We bring together top minds, real-world case studies, and evolving strategies to understand what’s happening now and what’s coming next. If you’re ready to take part in shaping the future of digital labor, you’re in the right place.

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AI is changing work faster than ever, and while the destination is unclear, the opportunity is undeniable. Digital Labor Lab is the podcast for leaders who want to stay ahead—not by guessing, but by exploring, questioning, and adapting. We bring together top minds, real-world case studies, and evolving strategies to understand what’s happening now and what’s coming next. If you’re ready to take part in shaping the future of digital labor, you’re in the right place.

Show more...

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Inside Shopify's "AI First" Memo: Hire AI Before Humans?

Digital Labor Lab

12 minutes 4 seconds

7 months ago

Inside Shopify's "AI First" Memo: Hire AI Before Humans?

Shopify's CEO just sent shockwaves through the tech world with a memo declaring AI is no longer optional – it's the default. Before hiring anyone new, teams MUST prototype with AI agents first. What does this mean for Shopify employees, HR, performance reviews, and the future of work everywhere?

In this episode of Digital Labor Lab, we dissect the groundbreaking Shopify memo. We explore:

Why AI usage is now a baseline expectation for EVERYONE at Shopify (including executives).

The concept of "Reflexive AI" – making AI your first instinct.

How AI skills will directly impact performance reviews and peer feedback.

The pressure this puts on employees already doing more with less after layoffs.

Is Shopify setting a new standard for AI integration, or creating chaos?

Key takeaways for leaders considering an "AI First" strategy in their own organizations.

Join Brad Owens and Jenny Owens as they analyze this pivotal moment in digital labor and discuss how companies can navigate the transition to an AI-integrated workforce without burning out their teams.

#Shopify #AI #ArtificialIntelligence #FutureOfWork #DigitalLabor #Leadership #TechNews #HR #PerformanceReview #CEO

Want help implementing an AI-first strategy? We're building toolkits! Learn more and contact us at: Website: www.digitallaborlab.com

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What's your take? How would you feel about this mandate? Let us know in the comments!

Chapters:

00:00:00 Introduction: Shopify's Groundbreaking AI Mandate

00:00:52 Why This Memo Changes Everything: AI is Default

00:01:56 Reflexive AI & The New Performance Standard

00:03:26 How AI Skills Will Be Measured in Performance Reviews

00:04:28 Fostering AI Skills: Exploration, Peer Learning & Tooling

00:05:04 Shopify's AI-First Strategy: Prototyping & Staying Ahead

00:06:19 The Employee Impact: Confusion, Stress & Need for Support

00:08:12 Compensation & Time: Recognizing AI Learning as Labor

00:08:56 The Pressure Cooker: AI Mandate Meets Post-Layoff Culture

00:09:54 Raising the Stakes: Implications for Competitors & AI Adoption

00:11:02 Supporting the Transition & Final Takeaways