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Why Tech's Next Innovation Wave will be From Customer Service - Digital CxO - EP106
Digital CxO Podcast
11 minutes 33 seconds
9 months ago
Why Tech's Next Innovation Wave will be From Customer Service - Digital CxO - EP106
In this podcast, Amanda Razani speaks with Nora Jones, senior director of product management at PagerDuty, about the often overlooked engine of innovation, customer service teams, and the importance of breaking down silos.
