Today all companies across the net claim to be customer-centric, value customer and are always there for their customers! We can not debate whether this is true or not, but we can discuss their user experience and user interfaces supporting these kinds of statements! Do they listen to the voice of their customers?  

User Experience and User Interface Design both have essential roles in fulfilling the promise of excellent customer journey encompassing, ensuring customer satisfaction.  Do companies focus on understanding their customer needs and wants, or do they just come up with things because it is the trend?  

In the fourth Digital Business Disruptors webcast, we have gathered three experts from the business to demystify the importance of UX/UI for us and let us understand what business value these expertises bring. Tune in and learn about proven UX/UI business cases from the field!