Digitalization is no longer an option but an experience for consumers today. As a result, the future of digibanks is bright, and we may expect new innovations in banking services in the near future. ASEAN region, including Malaysia, is poised to be the next battleground for digital banks, with existing players stepping up their expansion plans, in addition to the new entrants. Having said that, the million-dollar question of whether digital banks can be successful is expected to dominate conversations for the time being. In this episode, we talk about the changing bank landscape, customer expectations from digibanks, digibank success, and the partnerships between digibanks and other fintechs. 

Join the conversation with Rafiza Ghazali, Director of Digital Banking at KAF Investment Bank, and host Swapnil Deshmukh, Regional Director for Infinity Digital Banking at Temenos.