"Low-Cost Mastery: Implementing the Original Recipe in a vast country"

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Digital Airline

5 episodes

6 days ago

Welcome to a new edition of Digital Airline, the podcast in which we talk about how airlines are redefining what the travel business means thanks to digitization. In this podcast, we talk with people in the travel industry who are innovating in the way they manage the relationship with customers, define products, provide an excellent experience and improve revenue and profit. This podcast is possible thanks to the sponsorship of newshore, the eCommerce solutions for travel.

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"Low-Cost Mastery: Implementing the Original Recipe in a vast country"

Digital Airline

30 minutes 22 seconds

2 years ago

"Low-Cost Mastery: Implementing the Original Recipe in a vast country"

“Witness the immense growth prospects for FlyArystan and the exceptional talent nurtured within the country as we traverse the expansive landscapes of Kazakhstan, a nation poised for a travel revolution. Discover how Adrian and his team are revolutionizing the skies with their unwavering dedication to a pure low-cost model. Don't miss this enlightening exploration of the fundamentals of the low-cost business that will leave you inspired by their remarkable achievements.”

► Host Digital Airline: Enric Puig, CEO at Newshore: https://www.linkedin.com/in/enric-puig/

► Invited: Adrian Hamilton-Manns , Managing Director FlyArystan: https://www.linkedin.com/in/adrianhm/

► Sponsorship: https://www.newshore.es/

► You can watch the episode on YouTube! 👉🏼 https://youtu.be/gcKLzwf3AR4

03:08 - Introduction

03:36 - Who's Adrian Hamilton-Manns

05:37 - Can a full-service airline give birth to an LCC?

09:45 - Focusing on direct relationship with the customer

11:21 - Competing and partnering with other players

12:08 - Value proposition, channel, and price

16:48 - Milking every inch of the airport

19:10 - Customer self-managing disruption in extreme weather

21:22 - Keeping competitors at bay

23:17 - Sourcing options for digital in FlyArystan

26:50 - The ancillaries' roadmap

28:10 - What keeps you up at night?