Send us a text Adam Kingl, an educator and author, explores the dynamics of today's multigenerational workplace, discussing the challenges and opportunities of engaging different generations, the importance of creativity in leadership, and how organizations can learn from creative industries like Pixar and Carnegie Hall. Adam shares insights from his books, Next Generation Leadership and Sparking Success, emphasizing the need for micro habits and a purpose-driven approach to leadership. The c...
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Send us a text Adam Kingl, an educator and author, explores the dynamics of today's multigenerational workplace, discussing the challenges and opportunities of engaging different generations, the importance of creativity in leadership, and how organizations can learn from creative industries like Pixar and Carnegie Hall. Adam shares insights from his books, Next Generation Leadership and Sparking Success, emphasizing the need for micro habits and a purpose-driven approach to leadership. The c...
Building 100+ Years of Customer Loyalty With Jonathan Randall
Difference Talks
30 minutes
8 months ago
Building 100+ Years of Customer Loyalty With Jonathan Randall
Send us a text Jonathan Randall, President of Mack Trucks, discusses the importance of customer success and how Mack differentiates itself in the market. He also talks about a key moment in his career when he had to rally his team to believe in change and achieve success. Mack Trucks focused on creating a positive customer experience by involving all employees in the process and giving them the authority to make decisions. By enhancing the customer experience and working closely with their pa...
Difference Talks
Send us a text Adam Kingl, an educator and author, explores the dynamics of today's multigenerational workplace, discussing the challenges and opportunities of engaging different generations, the importance of creativity in leadership, and how organizations can learn from creative industries like Pixar and Carnegie Hall. Adam shares insights from his books, Next Generation Leadership and Sparking Success, emphasizing the need for micro habits and a purpose-driven approach to leadership. The c...
