Slow season doesn’t have to mean slow growth. In this episode, Chris sits down with longtime Detailers Roadmap partner Kurt Felmar to talk about staying profitable when the phones get quiet—and how to use that downtime like a weapon. From dialing in customer retention to finally getting that content strategy off the ground, this convo is packed with real talk and real tactics for detailers who want to win year-round. Whether you're in the middle of a slump or prepping for one, this episode wi...
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Slow season doesn’t have to mean slow growth. In this episode, Chris sits down with longtime Detailers Roadmap partner Kurt Felmar to talk about staying profitable when the phones get quiet—and how to use that downtime like a weapon. From dialing in customer retention to finally getting that content strategy off the ground, this convo is packed with real talk and real tactics for detailers who want to win year-round. Whether you're in the middle of a slump or prepping for one, this episode wi...
Episode 89 - Beyond the Buffer: How a Husband-Wife Team Built a Business...and a Life - Steven and Brittney Ruscoe
Detailers Roadmap Cruise Control
37 minutes
9 months ago
Episode 89 - Beyond the Buffer: How a Husband-Wife Team Built a Business...and a Life - Steven and Brittney Ruscoe
In this episode, Kevin Davis sits down at MTE 2025 with husband-and-wife entrepreneurs Steven and Brittney Ruscoe, the dynamic duo behind Northern Lights Home and Auto Coatings and Immersion Media. They share how they balance marriage, parenthood, and a fast-growing detailing business, all while staying true to their down-to-earth Southern roots. From leveraging humor in social media to emphasizing authenticity over “keeping up with the Joneses,” this couple reveals the mindset shifts an...
Detailers Roadmap Cruise Control
Slow season doesn’t have to mean slow growth. In this episode, Chris sits down with longtime Detailers Roadmap partner Kurt Felmar to talk about staying profitable when the phones get quiet—and how to use that downtime like a weapon. From dialing in customer retention to finally getting that content strategy off the ground, this convo is packed with real talk and real tactics for detailers who want to win year-round. Whether you're in the middle of a slump or prepping for one, this episode wi...
