Slow season doesn’t have to mean slow growth. In this episode, Chris sits down with longtime Detailers Roadmap partner Kurt Felmar to talk about staying profitable when the phones get quiet—and how to use that downtime like a weapon. From dialing in customer retention to finally getting that content strategy off the ground, this convo is packed with real talk and real tactics for detailers who want to win year-round. Whether you're in the middle of a slump or prepping for one, this episode wi...
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Slow season doesn’t have to mean slow growth. In this episode, Chris sits down with longtime Detailers Roadmap partner Kurt Felmar to talk about staying profitable when the phones get quiet—and how to use that downtime like a weapon. From dialing in customer retention to finally getting that content strategy off the ground, this convo is packed with real talk and real tactics for detailers who want to win year-round. Whether you're in the middle of a slump or prepping for one, this episode wi...
Episode 88 - Swinging for Success: Tony Pando on Strategy, Service, and Scaling
Detailers Roadmap Cruise Control
1 hour 9 minutes
9 months ago
Episode 88 - Swinging for Success: Tony Pando on Strategy, Service, and Scaling
In this episode of Cruise Control, Kevin Davis hosts Tony Pando, a seasoned business leader with a diverse career spanning Nicholas Golf, detailing, and Dr. ColorChip. Tony reflects on his time at Nicholas Golf, where he honed his skills in brand building, customer engagement, and driving growth. He shares insights into leveraging emotional connections with customers and the importance of understanding your audience to create lasting loyalty. Transitioning into his current role at Dr. ColorCh...
Detailers Roadmap Cruise Control
Slow season doesn’t have to mean slow growth. In this episode, Chris sits down with longtime Detailers Roadmap partner Kurt Felmar to talk about staying profitable when the phones get quiet—and how to use that downtime like a weapon. From dialing in customer retention to finally getting that content strategy off the ground, this convo is packed with real talk and real tactics for detailers who want to win year-round. Whether you're in the middle of a slump or prepping for one, this episode wi...
