This is the first episode of Design Thinking Masterclass. In this episode we discuss qualitative user interviews and discovery with our guests Sue Lim and Josh Lee. Two experienced design thinkers who share their practices for managing the challenges of realising user research inside large organisations and government.

Our conversation with Josh and Sue is in two parts. Join us for part two of the conversation in our next episode where we discuss journey maps and get recommendations from Sue and Josh on how to develop your design thinking capability.

Episode: 1

Topics: Discovery and User Interviews

Guests: Sue Lim, Josh Lee

Host: Mike Stevenson https://www.linkedin.com/in/mcs888/

Produced by: The Healthy Organisation www.healthyorg.com.au

Find out more about Deakin University MBA Masterclasses: 

https://www.deakin.edu.au/business/study-opportunities/your-new-career-journey/mba-masterclasses

Guest Recommendations:

Askable, a user research participant recruitment service. https://www.askable.com