The Art of Delivering Bad News as a Design or Tech Leader

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Design of Communication

Fluent Speakers

61 episodes

6 days ago

The Design of Communication podcast is about how you can become a confident communicator as a design or creative professional, sharing career strategies, language tips, and communication techniques to become a powerful communicator in English and excel in your career and reach a new level of confidence.

Self-Improvement

Education

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All content for Design of Communication is the property of Fluent Speakers and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Self-Improvement

Education

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The Art of Delivering Bad News as a Design or Tech Leader

Design of Communication

23 minutes 6 seconds

2 years ago

The Art of Delivering Bad News as a Design or Tech Leader

Delivering bad news is one of the most difficult parts of being a design or tech leader.

When we deliver bad news we can receive backlash and you might have had some negative experiences in the past of when you have had to deliver some bad news. You might be the one delivering the bad news, but you aren’t necessarily responsible for it.

For many working in Design and Tech, challenging news is likely a very common occurrence. It might be that you are given a new deadline and have a lot less time than you had anticipated, you might have received news that there is going to be an impact in the scope of the project, or they have had to make budget cuts. It might mean that you have to lay off team members.

In today’s episode I am sharing how you can deliver bad news in a professional and authentic way that builds trust and shows respect, as well as what to consider and what to avoid so you don’t make things worse.

Times to check out:

(02:50) Preparing for delivery

(04:40) Check in with yourself

(06:55) Timing

(08:23) Location

(13:17) Delivery

(18:30) Top tips

If you’d like to enhance your communication skills or language fluency in English let’s connect. Send me a direct message on LinkedIn and I’d be happy to help and share how I can further support you.

Recommended Episode:

Communication Techniques to Build Better Professional Relationships

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WHO AM I: I'm Gemma Keeling, Founder, and CEO at Fluent Speakers. With a Master's degree in Applied Linguistics and Second Language Acquisition from The University of Oxford, and an undergraduate degree in Spanish and Teaching English as a Second Language, I have extensive training and expertise in education. I have travelled extensively and worked in many different societies and cultures. I coach digital design and tech professionals to improve their communication skills in English.

🌍 My website/blog: https://fluentspeakers.co.uk

💌 GET IN TOUCH: If you are interested in working together or collaborating, send an email to gemma.keeling@fluentspeakers.co.uk