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Design of AI | Build Products that Customers & Businesses Value
Design of AI
45 episodes
1 day ago
We provide a pragmatic and practical deep dive into what AI can do and how it is transforming industries. We help designers, researchers, and product managers excel in a rapidly changing future. Hosted by: Arpy Dragffy Guerrero (Founder & Principal Strategist, PH1 Research) https://www.linkedin.com/in/adragffy/ Brittany Hobbs (VP Insights, Huge) https://www.linkedin.com/in/brittanyhobbs/ Please make sure to subscribe to our Substack to never miss an episode. On the Design of AI substack you’ll also receive more strategic insights and recommended products. https://designofai.substack.com/
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All content for Design of AI | Build Products that Customers & Businesses Value is the property of Design of AI and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
We provide a pragmatic and practical deep dive into what AI can do and how it is transforming industries. We help designers, researchers, and product managers excel in a rapidly changing future. Hosted by: Arpy Dragffy Guerrero (Founder & Principal Strategist, PH1 Research) https://www.linkedin.com/in/adragffy/ Brittany Hobbs (VP Insights, Huge) https://www.linkedin.com/in/brittanyhobbs/ Please make sure to subscribe to our Substack to never miss an episode. On the Design of AI substack you’ll also receive more strategic insights and recommended products. https://designofai.substack.com/
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Technology
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42. HubSpot’s Head of AI on How AI Rewrites Customer Acquisition & Marketing
Design of AI | Build Products that Customers & Businesses Value
45 minutes 45 seconds
1 month ago
42. HubSpot’s Head of AI on How AI Rewrites Customer Acquisition & Marketing

Product and growth teams are under pressure: reps spend most of their time not selling, marketers juggle every stage of the funnel at once, and new products struggle to even be seen as LLMs start deciding who shows up.


Nicholas Holland, SVP of Product & Head of AI at HubSpot, explains how AI-assisted teams are already changing that—and what happens to teams that don’t adapt.


In this episode you’ll learn:

➤ How AI is cutting wasted sales time and turning calls into structured insights.

➤ Why “AI Engine Optimization” (AEO) matters more than SEO for visibility in an LLM-driven world.

➤ How “vibe marketing” moves from messy brainstorm to campaign, asset, and one-to-one personalization.

➤ Why every individual needs an AI assistant, and every team needs its first agent, within 12–18 months.

➤ The risks of treating AI as optional instead of rethinking how your team works.


If you’ve wondered how marketing, sales, and product roles will actually change in the next two years, this conversation makes it concrete.


—-------

This is episode 42 of the Design of AI Podcast. 

Follow us on Substack and LinkedIn to get even more AI product strategy content.

And please make sure to rate this podcast if you find it valuable. Your podcast ratings and comments are the best way to influence which topics we cover in future episodes. 

—----------

Remember that on September 18 we’re hosting an AI Product Strategy Workshop online.

MIT recently published a study showing that 95% of AI projects are failing.They’re spending without a strategy and building before they know what customers actually want.

Join this workshop on September 18th to build out a vision, strategy and plan that will succeed for your business.

Register at https://designof.ai/workshop & https://www.eventbrite.ca/e/ai-product-strategy-workshop-tickets-1560702245429 

—-----

This episode was hosted by:

Arpy Dragffy Guerrero (Founder & Principal Strategist PH1 Research) ⁠https://www.linkedin.com/in/adragffy/⁠ 

And if you want more AI strategy & research content, subscribe to our substack newsletter at ⁠https://designofai.substack.com/⁠ 

This episode is brought to you by PH1 Research, a research & strategy consultancy specialized in mapping the future of your business & product. Get more info at ⁠PH1.ca⁠ 

Follow us here:

⁠⁠Spotify⁠

⁠⁠⁠⁠Apple Podcasts⁠⁠ 
⁠YouTube⁠⁠




About our guest:

Nicholas Holland is Head of AI at HubSpot where he oversees product strategy, development, and adoption of Breeze, HubSpot's AI that powers the entire customer platform. Breeze combines a unified data foundation, AI-powered tools, digital workers (agents), and embedded workflows to help businesses become AI-first. Previously, Nicholas led HubSpot’s marketing products, growing them from ~$400M to $1.4B.

HubSpot recently Launched ⁠Breeze⁠, their new AI Assistant

Design of AI | Build Products that Customers & Businesses Value
We provide a pragmatic and practical deep dive into what AI can do and how it is transforming industries. We help designers, researchers, and product managers excel in a rapidly changing future. Hosted by: Arpy Dragffy Guerrero (Founder & Principal Strategist, PH1 Research) https://www.linkedin.com/in/adragffy/ Brittany Hobbs (VP Insights, Huge) https://www.linkedin.com/in/brittanyhobbs/ Please make sure to subscribe to our Substack to never miss an episode. On the Design of AI substack you’ll also receive more strategic insights and recommended products. https://designofai.substack.com/