In this episode of Design Different, Jake dives deep into why truly effective design sometimes requires making decisions that aren't immediately popular. He explores why the most valuable insights are often the hardest to deliver, especially to founders who are emotionally invested in their products. Using real-world experiences and practical strategies, Jake reveals how embracing discomfort and navigating challenging conversations can transform user experience, boost business outcomes, and b...
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In this episode of Design Different, Jake dives deep into why truly effective design sometimes requires making decisions that aren't immediately popular. He explores why the most valuable insights are often the hardest to deliver, especially to founders who are emotionally invested in their products. Using real-world experiences and practical strategies, Jake reveals how embracing discomfort and navigating challenging conversations can transform user experience, boost business outcomes, and b...
Design can be the strongest growth lever in your business—if you know how to prove it. In this episode Jake breaks down the concrete framework he uses with founders to translate pixels into profit. You will learn the three lenses of design ROI, the exact metrics that convince finance, real case studies that moved seven-figure numbers, and a step-by-step guide to building your own live ROI dashboard. Stop defending design as a cost and start presenting it as the revenue engine it truly is. Rea...
Design Different
In this episode of Design Different, Jake dives deep into why truly effective design sometimes requires making decisions that aren't immediately popular. He explores why the most valuable insights are often the hardest to deliver, especially to founders who are emotionally invested in their products. Using real-world experiences and practical strategies, Jake reveals how embracing discomfort and navigating challenging conversations can transform user experience, boost business outcomes, and b...
