Welcome to the Denodo Data Bites podcast! We’re thrilled to present our latest episode, "Elevating Customer Experience: Building a Roadmap for Success." Join us as we dive into this insightful conversation with Richard Walker, Senior Vice President and Chief Customer Officer at Denodo. In this episode, Richard explores:
- The importance of creating a Customer Journey Roadmap for businesses.
- How journey mapping enhances the overall customer experience.
- Key elements every successful roadmap should include.
- Overcoming common challenges when implementing a roadmap.
- A real-life case study of customer experience transformation through effective journey mapping.
Tune in to gain valuable insights into building a customer-centric strategy and driving business success through superior customer experiences.
