Join hosts Zack and Bradley, co-founders of SupplyCaddy, as they dive into the ever-evolving world of packaging, hospitality, and supply chain management. Each episode features in-depth conversations with industry experts, exploring the latest trends, challenges, and innovations shaping the market. Whether you’re in the food industry, logistics, other areas of supply chain or simply curious about the fascinating stories behind the packaging that you surely interact with daily, this podcast offers a unique blend of professional insights, personal stories, and an inside look into some of the world’s most influential foodservice brands.
Tune in to discover:
Listen in to gain a deeper understanding of how packaging influences business strategy, operations, and consumer experiences. Don't forget to subscribe, share, and connect with us for exclusive content and updates!
Join hosts Zack and Bradley, co-founders of SupplyCaddy, as they dive into the ever-evolving world of packaging, hospitality, and supply chain management. Each episode features in-depth conversations with industry experts, exploring the latest trends, challenges, and innovations shaping the market. Whether you’re in the food industry, logistics, other areas of supply chain or simply curious about the fascinating stories behind the packaging that you surely interact with daily, this podcast offers a unique blend of professional insights, personal stories, and an inside look into some of the world’s most influential foodservice brands.
Tune in to discover:
Listen in to gain a deeper understanding of how packaging influences business strategy, operations, and consumer experiences. Don't forget to subscribe, share, and connect with us for exclusive content and updates!

How do you successfully expand an international restaurant brand into new markets? In this episode of Delivered: The Journey of Packaging, our co-founders Zachary Stein and Bradley Saveth connect with Troy Hooper, CEO of Hot Palette America, to discuss the growth of Pepper Lunch in the U.S., franchise expansion, and the critical role of packaging in food service success.
With 31+ years of experience in hospitality and franchise development, Troy shares insights on:
✅ Scaling a global restaurant brand in North America
✅ Franchising strategies & selecting the right markets
✅ Adapting international dining experiences for U.S. consumers
✅ How packaging impacts operations, sustainability & customer experience
✅ The two-year development process of Pepper Lunch’s custom packaging We also dive into the importance of branding in QSR & fast casual restaurants, industry trends, and what’s next for franchise growth in 2025. 🚀 If you’re in the restaurant, franchising, or food packaging industry, this episode is packed with insights you won’t want to miss!
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