Jim and I sit down and talk about his successful engagement at New Relic, where he brought modern autonomous team approaches the company.

Jim shares how he has been doing it differently over the last few years, using an approach called Fluid Scaling Technology (FaST). We explore some parts of implementing FaST that I don’t believe are discussed anywhere else, such as how management works differently in an environment using FaST. And Jim shares how his recent engagement as a VP of Engineering has shaped his recent leadership work.