🤙🏻 About the Guest -  Max has been a support leader at brands like SuperHi. With over 5 years of experience in support and community building, Max Pete is passionate about building communities that spark impactful change.

🤙🏻 About the Host - Sharath Kuruganty is the Head of the Community at @ThreadoHQ. Currently, he is building Community Champs, a tight-knit community of world-class community leaders.

🤙🏻 Timestamps

02:33: Max’s observations at SuperHi leading a creator community.

09:21: How did he empower the active members

12:33: Handling the conflict between selfless support and rewarding it

16:88: Balancing KPIs of the community

22:19: Moderation in community

30:00: The worst ways to do support

33:52: Transitioning between different community platforms

42:13: Supporting the community to adapt to a new platform

45:55: Outro to the podcast

🤙🏻 Where to find Max Pete - https://www.linkedin.com/in/maxpete

🤙🏻 Where to find Sharath - https://twitter.com/5harath?s=20