In the race for AI dominance, the Quality Assurance (QA) and Software Development Engineer in Test (SDET) communities are lagging behind, with only 16% adopting AI tools compared to 92% of developers. Is this resistance, or calculated strategy? This deep dive exposes the real reason for the delay, starting with the surprising corporate bans at major tech giants. We reveal why Apple, Amazon, and Google have restricted their engineers from using public Generative AI tools like GitH...
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In the race for AI dominance, the Quality Assurance (QA) and Software Development Engineer in Test (SDET) communities are lagging behind, with only 16% adopting AI tools compared to 92% of developers. Is this resistance, or calculated strategy? This deep dive exposes the real reason for the delay, starting with the surprising corporate bans at major tech giants. We reveal why Apple, Amazon, and Google have restricted their engineers from using public Generative AI tools like GitH...
Klarna's $40B AI Gamble: Why Even Tech Giants Are Bringing Humans Back + What It Means for YOUR Business!
Dean does QA
22 minutes
3 months ago
Klarna's $40B AI Gamble: Why Even Tech Giants Are Bringing Humans Back + What It Means for YOUR Business!
The promise of AI: unprecedented efficiency and massive cost savings. But what happens when the AI dream meets the messy reality of human interaction? Klarna, the fintech powerhouse, offers a compelling, cautionary tale. After a bold move to replace hundreds of human customer service agents with AI, they're now making a strategic U-turn, openly admitting that prioritizing cost over quality led to a decline in customer experience. This isn't just Klarna's story; it's a critical lesson for ever...
Dean does QA
In the race for AI dominance, the Quality Assurance (QA) and Software Development Engineer in Test (SDET) communities are lagging behind, with only 16% adopting AI tools compared to 92% of developers. Is this resistance, or calculated strategy? This deep dive exposes the real reason for the delay, starting with the surprising corporate bans at major tech giants. We reveal why Apple, Amazon, and Google have restricted their engineers from using public Generative AI tools like GitH...
