In this episode, Dave and Dharm sit down with Cristina Pieretti, Head of Digital Content and Innovation at Moody’s, to explore how one of the world’s most data-driven organisations is reimagining itself through Generative AI.
Cristina reveals how Moody’s moved rapidly from early experiments to launching its first commercial GenAI product, the Moody’s Research Assistant, which became the company’s fastest-adopted tool in history. She shares how GenAI now powers everything from developer co-pilots to agentic sales and strategy tools, reshaping how thousands of employees work and think.
The conversation dives deep into:
How Moody’s is embedding GenAI across teams while managing risk, trust, and data integrity.
The cultural shift needed to make AI adoption part of everyone’s job — not just the developers’.
Why agentic systems represent the next big leap for productivity and innovation.
How banks and financial institutions are following suit, with parallels drawn to the early days of cloud adoption.
Cristina’s candid thoughts on the so-called “AI bubble” and why she believes specialisation and high-quality data will separate lasting innovation from hype.
This is a masterclass in how established financial institutions can turn disruption into opportunity, with human creativity and trusted data at the core.
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In this episode, Dave and Dharm sit down with Cristina Pieretti, Head of Digital Content and Innovation at Moody’s, to explore how one of the world’s most data-driven organisations is reimagining itself through Generative AI.
Cristina reveals how Moody’s moved rapidly from early experiments to launching its first commercial GenAI product, the Moody’s Research Assistant, which became the company’s fastest-adopted tool in history. She shares how GenAI now powers everything from developer co-pilots to agentic sales and strategy tools, reshaping how thousands of employees work and think.
The conversation dives deep into:
How Moody’s is embedding GenAI across teams while managing risk, trust, and data integrity.
The cultural shift needed to make AI adoption part of everyone’s job — not just the developers’.
Why agentic systems represent the next big leap for productivity and innovation.
How banks and financial institutions are following suit, with parallels drawn to the early days of cloud adoption.
Cristina’s candid thoughts on the so-called “AI bubble” and why she believes specialisation and high-quality data will separate lasting innovation from hype.
This is a masterclass in how established financial institutions can turn disruption into opportunity, with human creativity and trusted data at the core.
EP 139: DEMYSTIFYING THE AI FUTURE... (PART 1) WITH CIARA CONWAY OF TESCO BANK
Dave and Dharm DeMystify
33 minutes 33 seconds
2 months ago
EP 139: DEMYSTIFYING THE AI FUTURE... (PART 1) WITH CIARA CONWAY OF TESCO BANK
In this powerful episode of Dave and Dharm Demystify, technologist and financial services veteran Ciara Conway joins Dave and Dharmesh for a frank and wide-ranging conversation about demystifying the forces shaping our future. The trio take on some of the biggest questions of our time: What happens when innovation is driven by profit above all else? How will AI and automation reshape our world of work, and at what cost to human dignity? And can we build a new social contract that ensures technology serves society, rather than erodes it?
Drawing on real-world examples – from the privatisation of water to the rising costs of life-saving medicines, Ciara challenges the idea that progress is always good, urging us to question who benefits and at what price. They discuss the urgent need for ethics in boardrooms, government frameworks to protect the public good, and grassroots activism to hold power to account.
Despite the heavy themes, this is a conversation rooted in optimism. Ciara, Dave, and Dharmesh explore how small, determined groups of people can spark meaningful change, why open debate matters more than ever, and how we might still shape a future worth getting out of bed for.
Dave and Dharm DeMystify
In this episode, Dave and Dharm sit down with Cristina Pieretti, Head of Digital Content and Innovation at Moody’s, to explore how one of the world’s most data-driven organisations is reimagining itself through Generative AI.
Cristina reveals how Moody’s moved rapidly from early experiments to launching its first commercial GenAI product, the Moody’s Research Assistant, which became the company’s fastest-adopted tool in history. She shares how GenAI now powers everything from developer co-pilots to agentic sales and strategy tools, reshaping how thousands of employees work and think.
The conversation dives deep into:
How Moody’s is embedding GenAI across teams while managing risk, trust, and data integrity.
The cultural shift needed to make AI adoption part of everyone’s job — not just the developers’.
Why agentic systems represent the next big leap for productivity and innovation.
How banks and financial institutions are following suit, with parallels drawn to the early days of cloud adoption.
Cristina’s candid thoughts on the so-called “AI bubble” and why she believes specialisation and high-quality data will separate lasting innovation from hype.
This is a masterclass in how established financial institutions can turn disruption into opportunity, with human creativity and trusted data at the core.