In this episode, Dave and Dharm sit down with Cristina Pieretti, Head of Digital Content and Innovation at Moody’s, to explore how one of the world’s most data-driven organisations is reimagining itself through Generative AI.
Cristina reveals how Moody’s moved rapidly from early experiments to launching its first commercial GenAI product, the Moody’s Research Assistant, which became the company’s fastest-adopted tool in history. She shares how GenAI now powers everything from developer co-pilots to agentic sales and strategy tools, reshaping how thousands of employees work and think.
The conversation dives deep into:
How Moody’s is embedding GenAI across teams while managing risk, trust, and data integrity.
The cultural shift needed to make AI adoption part of everyone’s job — not just the developers’.
Why agentic systems represent the next big leap for productivity and innovation.
How banks and financial institutions are following suit, with parallels drawn to the early days of cloud adoption.
Cristina’s candid thoughts on the so-called “AI bubble” and why she believes specialisation and high-quality data will separate lasting innovation from hype.
This is a masterclass in how established financial institutions can turn disruption into opportunity, with human creativity and trusted data at the core.
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In this episode, Dave and Dharm sit down with Cristina Pieretti, Head of Digital Content and Innovation at Moody’s, to explore how one of the world’s most data-driven organisations is reimagining itself through Generative AI.
Cristina reveals how Moody’s moved rapidly from early experiments to launching its first commercial GenAI product, the Moody’s Research Assistant, which became the company’s fastest-adopted tool in history. She shares how GenAI now powers everything from developer co-pilots to agentic sales and strategy tools, reshaping how thousands of employees work and think.
The conversation dives deep into:
How Moody’s is embedding GenAI across teams while managing risk, trust, and data integrity.
The cultural shift needed to make AI adoption part of everyone’s job — not just the developers’.
Why agentic systems represent the next big leap for productivity and innovation.
How banks and financial institutions are following suit, with parallels drawn to the early days of cloud adoption.
Cristina’s candid thoughts on the so-called “AI bubble” and why she believes specialisation and high-quality data will separate lasting innovation from hype.
This is a masterclass in how established financial institutions can turn disruption into opportunity, with human creativity and trusted data at the core.
EP 136: DEMYSTIFYING THE ROLE OF BANKS NOW, WITH CHRISTIE H.KRISTENSEN OF DANSKE BANK
Dave and Dharm DeMystify
29 minutes 31 seconds
3 months ago
EP 136: DEMYSTIFYING THE ROLE OF BANKS NOW, WITH CHRISTIE H.KRISTENSEN OF DANSKE BANK
In this episode, the conversation centres on embedded finance and digital transformation with Christie Kristensen, Partnership Manager at Danske Bank. Christie shares her experience working across fintech and banking, and how Danske is evolving to meet the needs of corporate clients by embedding financial services directly into enterprise systems such as ERPs and treasury platforms.
The discussion explores how Danske is moving beyond regulatory open banking APIs to offer premium APIs that support real-time, data-driven decision-making. These APIs are designed to automate traditionally manual workflows like financial reporting and cash management, reducing reliance on outdated file-based systems. Christie emphasises a strong co-creation model, where product development is informed directly by customer and partner feedback, ensuring relevance and tangible impact.
She also describes how Danske’s strategy, known as the 428 plan, aims to position the bank as a vital infrastructure player in the ecosystem—focusing on powering finance rather than owning the user interface. The integration of AI and real-time data is also touched upon, with a view towards future-proofing financial operations and enabling predictive insights for finance professionals.
With a culture that mirrors fintech agility, cross-functional collaboration between tech and business, and a firm commitment to customer-centric innovation, Danske Bank is setting a benchmark for how traditional institutions can reinvent themselves in the embedded finance era.
Dave and Dharm DeMystify
In this episode, Dave and Dharm sit down with Cristina Pieretti, Head of Digital Content and Innovation at Moody’s, to explore how one of the world’s most data-driven organisations is reimagining itself through Generative AI.
Cristina reveals how Moody’s moved rapidly from early experiments to launching its first commercial GenAI product, the Moody’s Research Assistant, which became the company’s fastest-adopted tool in history. She shares how GenAI now powers everything from developer co-pilots to agentic sales and strategy tools, reshaping how thousands of employees work and think.
The conversation dives deep into:
How Moody’s is embedding GenAI across teams while managing risk, trust, and data integrity.
The cultural shift needed to make AI adoption part of everyone’s job — not just the developers’.
Why agentic systems represent the next big leap for productivity and innovation.
How banks and financial institutions are following suit, with parallels drawn to the early days of cloud adoption.
Cristina’s candid thoughts on the so-called “AI bubble” and why she believes specialisation and high-quality data will separate lasting innovation from hype.
This is a masterclass in how established financial institutions can turn disruption into opportunity, with human creativity and trusted data at the core.
