In this episode, Dave and Dharm sit down with Cristina Pieretti, Head of Digital Content and Innovation at Moody’s, to explore how one of the world’s most data-driven organisations is reimagining itself through Generative AI.
Cristina reveals how Moody’s moved rapidly from early experiments to launching its first commercial GenAI product, the Moody’s Research Assistant, which became the company’s fastest-adopted tool in history. She shares how GenAI now powers everything from developer co-pilots to agentic sales and strategy tools, reshaping how thousands of employees work and think.
The conversation dives deep into:
How Moody’s is embedding GenAI across teams while managing risk, trust, and data integrity.
The cultural shift needed to make AI adoption part of everyone’s job — not just the developers’.
Why agentic systems represent the next big leap for productivity and innovation.
How banks and financial institutions are following suit, with parallels drawn to the early days of cloud adoption.
Cristina’s candid thoughts on the so-called “AI bubble” and why she believes specialisation and high-quality data will separate lasting innovation from hype.
This is a masterclass in how established financial institutions can turn disruption into opportunity, with human creativity and trusted data at the core.
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In this episode, Dave and Dharm sit down with Cristina Pieretti, Head of Digital Content and Innovation at Moody’s, to explore how one of the world’s most data-driven organisations is reimagining itself through Generative AI.
Cristina reveals how Moody’s moved rapidly from early experiments to launching its first commercial GenAI product, the Moody’s Research Assistant, which became the company’s fastest-adopted tool in history. She shares how GenAI now powers everything from developer co-pilots to agentic sales and strategy tools, reshaping how thousands of employees work and think.
The conversation dives deep into:
How Moody’s is embedding GenAI across teams while managing risk, trust, and data integrity.
The cultural shift needed to make AI adoption part of everyone’s job — not just the developers’.
Why agentic systems represent the next big leap for productivity and innovation.
How banks and financial institutions are following suit, with parallels drawn to the early days of cloud adoption.
Cristina’s candid thoughts on the so-called “AI bubble” and why she believes specialisation and high-quality data will separate lasting innovation from hype.
This is a masterclass in how established financial institutions can turn disruption into opportunity, with human creativity and trusted data at the core.
EP 133: DEMYSTIFYING THE LATEST TRENDS IN DIGITAL TRANSFORMATION WITH JOST HOPPERMANN AND DON FREE
Dave and Dharm DeMystify
36 minutes 2 seconds
4 months ago
EP 133: DEMYSTIFYING THE LATEST TRENDS IN DIGITAL TRANSFORMATION WITH JOST HOPPERMANN AND DON FREE
In this episode, we delve into the complex and ongoing journey of digital transformation in banking with two leading voices in the field: Don Free, formerly a lead analyst at Gartner, and Jost Hoppermann, formerly a lead analyst at Forrester. Now operating as independent experts at Angry Rabbit, Don and Jost bring candid insights into how digital transformation is unfolding across banking tiers and global regions.
They explore why transformation cannot be treated as a one-off initiative but must instead become a core part of a bank’s operating model. A central theme is composability; both its potential and its pitfalls. Jost explains why composable architecture often fails to live up to expectations, citing architectural complexity and poor integration as common stumbling blocks.
Together they highlight recurring mistakes made by banks on the digital journey, from ‘honeymoon trust’ in vendors, to superficial ‘core cloning’, to inadequate data governance. They argue for a more adaptive, evolutionary approach that blends strategic planning with flexible, modular architecture.
The conversation is a timely reminder that digital transformation is not a destination. It is an ongoing, adaptive process essential for keeping pace with technological shifts and regulatory change.
Dave and Dharm DeMystify
In this episode, Dave and Dharm sit down with Cristina Pieretti, Head of Digital Content and Innovation at Moody’s, to explore how one of the world’s most data-driven organisations is reimagining itself through Generative AI.
Cristina reveals how Moody’s moved rapidly from early experiments to launching its first commercial GenAI product, the Moody’s Research Assistant, which became the company’s fastest-adopted tool in history. She shares how GenAI now powers everything from developer co-pilots to agentic sales and strategy tools, reshaping how thousands of employees work and think.
The conversation dives deep into:
How Moody’s is embedding GenAI across teams while managing risk, trust, and data integrity.
The cultural shift needed to make AI adoption part of everyone’s job — not just the developers’.
Why agentic systems represent the next big leap for productivity and innovation.
How banks and financial institutions are following suit, with parallels drawn to the early days of cloud adoption.
Cristina’s candid thoughts on the so-called “AI bubble” and why she believes specialisation and high-quality data will separate lasting innovation from hype.
This is a masterclass in how established financial institutions can turn disruption into opportunity, with human creativity and trusted data at the core.