In this episode, we explore whether mystery shopping should stick with sampling or move toward a census approach — powered by modern tools like geotracking, mobile apps, video & speech analytics — to deliver real-time diagnostics across your entire customer base rather than just a slice. Discover how technology and AI can transform mystery audits into agile, high-accuracy insights that directly elevate customer experience. https://www.datamatics.com/resources/thoughtcast/mystery-shopping-sampling-or-census