Food & beverage research: Accelerating insights with Datamatics automated Transcription

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Datamatics ThoughtPod

Datamatics

782 episodes

1 day ago

Datamatics proudly presents ThoughtPod. Stay ahead with the latest business and technology trends — all in under 5 minutes. Explore 140+ curated podcasts on AI, Automation, Technology, Finance Transformation, and Customer Experience. Tune in for sharp insights, proven best practices, and real-world success stories from global leaders. For more Information on our offerings, visit us at https://www.datamatics.com

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Food & beverage research: Accelerating insights with Datamatics automated Transcription

Datamatics ThoughtPod

3 minutes 43 seconds

3 weeks ago

Food & beverage research: Accelerating insights with Datamatics automated Transcription

In this case study, a global food & beverage company struggling with fragmented feedback and manual, slow insight-extraction processes turned to Datamatics for a centralized transcription system. The solution unified all customer feedback, integrated it with CRM tools, added smart features like silence-skipping and keyword search, and gave leadership real-time dashboards and journey maps — boosting accuracy from 67% to 85% and cutting turnaround time by over half.
https://www.datamatics.com/resources/case-studies/food-beverage-research